Privacy Policy | PropertyTaskPro

1. Overview

PropertyTaskPro ("we," "our," or "us") is operated by RKAK Realty & Property Management Inc. This Privacy Policy explains how we collect, use, and protect information when you use our property maintenance management platform.

2. Information We Collect

Name, email address, and phone number
Property addresses and unit information
Maintenance request details and service ticket information
Photos and documents uploaded to the platform
Communication history related to service requests

3. SMS Communications

By providing your phone number and agreeing to receive SMS messages, you consent to receive text messages from PropertyTaskPro / RKAK Realty & Property Management Inc. regarding:

Maintenance request status updates
Work order assignments and completions
Service ticket notifications
Reminders for pending or overdue requests

Message Frequency: Message frequency varies based on account activity and maintenance requests.

Message & Data Rates: Message and data rates may apply depending on your mobile carrier and plan.

To Stop: Reply STOP to any SMS message to unsubscribe from future messages.

For Help: Reply HELP to any SMS message or contact us at the information below.

4. How We Use Your Information

To manage and coordinate property maintenance requests
To notify tenants, workers, and property managers about service updates
To generate work orders, reports, and invoices
To improve our platform and services

5. Information Sharing

We do not sell or rent your personal information to third parties. We may share information with service providers who assist in operating our platform, subject to confidentiality agreements. We may also disclose information as required by law.

6. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request correction or deletion of your information
Opt out of SMS communications at any time by replying STOP
Contact us with any privacy concerns

8. Contact Us

If you have questions about this Privacy Policy or our SMS practices, please contact:

RKAK Realty & Property Management Inc.

Operating PropertyTaskPro

For SMS opt-out: Reply STOP to any message
For assistance: Reply HELP to any message